Get in Touch With Us

Got a question about one of our reviews, spotted something that needs updating, or want to flag an issue with a crypto casino we've covered? This page tells you how to reach us and what kind of enquiries we're best placed to help with.

How to Get in Touch

The best way to contact us is by email. We read every message that comes in and try to reply within a couple of working days. Send your enquiry to [email protected].

A brief description of what you're asking about helps us route your message to the right person and get you a useful answer faster, rather than a generic acknowledgement.

What We Can Help With

Bitcoin Casinos exists to help US players compare crypto casinos on things like supported coins, licensing, bonuses, and payout speed. Our inbox reflects that focus. Here's what's genuinely useful to send our way:

• Review and ranking questions — If you want more detail on how a site scored, or why one casino ranks above another, ask and we'll explain our reasoning.
• Corrections — Licensing details, bonus terms, and supported coins change often at offshore operators. If something on the site looks outdated or wrong, tell us and we'll check it.
• Content suggestions — If there's a coin, a payout issue, or a topic around no-KYC play you'd like us to cover in more depth, let us know.
• Site or technical issues — Broken links, display problems, or anything that stops the site working as it should.
• Partnership or editorial enquiries — If you represent a casino brand or an industry publisher, introduce yourself and explain what you're proposing.

What We Can't Do

A few things fall outside what this page or our team can offer, and it's worth being upfront about them:

• We can't resolve account, deposit, or withdrawal disputes with any individual casino — those need to go through that operator's own support channel.
• We can't give tax or legal advice. If you have questions about how gambling winnings or crypto gains are taxed, consult a qualified tax professional.
• We can't confirm whether a specific offshore site is legal to use from your particular state. Gambling laws vary state by state in the US, and it's on each reader to check their own state's rules before playing anywhere.
• We won't advise on ways to get around a casino's KYC checks, geoblocks, or verification requirements. If a site restricts your state or asks for identity checks, that's a decision for the operator, not something we can help you work around.

If You're Concerned About Gambling Habits

If you're reaching out because gambling is causing you or someone close to you difficulty, please say so in your message and we'll point you toward appropriate support. You can also contact the National Problem Gambling Helpline directly at 1-800-GAMBLER at any time, independent of anything on this site.

It's also worth knowing that offshore crypto casinos, including those we review on pages like our guide to non-GamStop casinos, generally don't offer the same self-exclusion tools or player protections that licensed, state-regulated US operators are required to provide. If that matters to you, factor it into where and whether you choose to play.

What Happens After You Write to Us

Every message is read by a person, not a bot. We aim to reply within two working days, though it can take a little longer if we're mid-way through updating reviews or checking a licensing claim before we respond. If your question needs research — say, confirming a bonus term or a coin list at a specific casino — we'll say so rather than guess.

Keeping Our Content Accurate

Crypto casino terms, licensing status, and bonus structures shift more often than most gambling content, and we rely on readers to help us catch changes we might have missed. If something you experienced at a listed casino doesn't match what we've published — a different wagering requirement, a withdrawal limit that's changed, a coin that's no longer supported — we want to hear about it and will look into it.

This site is intended for adults of legal gambling age in their state (18+ or 21+ depending on the operator and local rules) who understand that crypto gambling carries both the usual risk of losing money and the added risk of cryptocurrency price volatility. Nothing on this site or in any reply we send should be read as a guarantee of winnings or a substitute for your own judgment about what you can afford to risk.